7jlbet Frequently Asked Questions

Under Philippine law and PAGCOR regulations, you must be at least 21 years old to register and play on 7jlbet. This is a strict requirement — no exceptions. All accounts are subject to identity verification (KYC), and any account found to belong to a person under 21 will be immediately suspended and all funds returned.

7jlbet requires standard Know Your Customer (KYC) documents to verify your identity before you can make withdrawals. Accepted Philippine government-issued IDs include: PhilSys National ID, passport, driver's licence, SSS/GSIS ID, PRC ID, and Voter's ID. You may also be asked to provide proof of address (e.g., a recent utility bill or bank statement). Documents are reviewed within 24–48 hours.

No. Each player is permitted only one 7jlbet account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all accounts being permanently suspended and any winnings forfeited. If you have forgotten your login details, use the password reset function on the login page rather than creating a new account.

Go to the 7jlbet Login page and click "Forgot Password." Enter the email address linked to your account and you'll receive a password reset link within a few minutes. If you don't see the email, check your spam or junk folder. For further assistance, contact our support team at [email protected].

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before you can withdraw the associated winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to real withdrawable funds. Always check the specific wagering requirement for each 7jlbet promotion.

Yes, most 7jlbet bonuses have an expiry period — typically 7 to 30 days from the date of activation, depending on the specific promotion. If you do not meet the wagering requirements within the validity period, the bonus and any associated winnings will be forfeited. Check the individual promotion terms in your account for the exact expiry date of each bonus you claim.

The minimum deposit on 7jlbet varies by payment method. For GCash and Maya deposits, the minimum is typically ₱100. For bank transfers, the minimum may be slightly higher depending on the bank's own transfer limits. Check the cashier section of your 7jlbet account for the current minimum deposit amounts for each payment method.

Withdrawal processing times on 7jlbet depend on the method chosen. GCash and Maya withdrawals are typically processed within 1–4 hours after approval. Bank transfers may take 1–3 business days depending on your bank. Note that your first withdrawal requires completed KYC verification. Withdrawals requested on weekends or Philippine public holidays may take slightly longer.

7jlbet does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, Maya) may apply their own transaction fees for certain transfer types. We recommend checking with your payment provider for their current fee schedule. 7jlbet will always display the net amount you will receive before you confirm a withdrawal.

Common reasons for a declined withdrawal on 7jlbet include: incomplete KYC verification, unmet wagering requirements on active bonuses, a mismatch between your account name and the payment account name, or a pending security review. If your withdrawal was declined, you will receive a notification with the reason. Contact [email protected] if you need further clarification.

Yes — 7jlbet is fully optimised for mobile play. The platform works smoothly on Android and iOS devices through your mobile browser, with no app download required. The responsive design adapts to any screen size, so whether you're playing on a budget Android phone in Cebu or the latest iPhone in Makati, the 7jlbet experience is seamless and fast.

All games on 7jlbet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Our game providers are independently audited for fairness. 7jlbet operates under PAGCOR's regulatory framework, which requires all licensed platforms to maintain fair gaming standards across all products offered to Filipino players.

If a game freezes or you get disconnected mid-session on 7jlbet, simply refresh your browser or close and reopen the game. Your session data and any active bets are saved server-side, so you won't lose your progress or funds due to a disconnection. If the issue persists or you notice a discrepancy in your balance, contact our support team at [email protected] with your account details and the game name.